The traditional litigation methods of dispute resolution are not very helpful for such high staked commercial disputes. This has necessitated the requirement for Alternative Dispute Resolution (ADR) mechanisms like Arbitration, Mediation, Conciliation, etc. India provides world class “ADR Services” for various fields including those for ICDR.
ICDR in India can be conducted either as “Ad hoc arbitration” or as “Institutional Arbitration”. India has tremendous capabilities for both these forms of dispute resolution. However, India is lacking on the front of use of information and communication technology (ICT) for dispute resolution. This has resulted in a limited growth of Online Dispute Resolution (ODR) in India.
ICDR can be greatly benefited by the use of ODR in India. All we need to do is to strengthen Techno-Legal Services in India.
SOURCE: GROUND REPORT