Internet banking in India or e-banking in India is a process that involves use of information and communication technology (ICT) for doing various banking related transactions. While use of ICT for banking purposes in India has many advantages yet there are certain cyber law, cyber security and due diligence tasks as well that Indian banks must perform to escape civil and criminal liabilities.Banks in India are required to not only ensure cyber due diligence in India but also cyber security due diligence in India. Reserve Bank of India (RBI) has very categorically told Indian banks to ensure effective cyber security in their day to day affairs and banking transactions. However, banks in India are not complying with RBI’s cyber security due diligence requirements.
Internet banking risks in India are increasing rapidly. Even the RBI acknowledged Internet banking risks in India. Although electronic banking in India has many advantages and convenient to handle yet online banking risks in India cannot be ignored by either the banks or its customers.
Unfortunately, Indian banks are poor at cyber security. This is resulting in an increase in banking related cyber crimes and financial frauds. For instance, Citigroup Inc recently confirmed that computer hackers breached the bank's network and accessed data on hundreds of thousands of bank card holders. Similarly, a security researcher has recently proved that Internet banking system of ICICI is not cyber secure.
Obviously, Internet banking in India is not cyber secure and RBI must urgently step in to remedy this situation. RBI’s ombudsman office is already flooded with complaints of ATM frauds. Similarly, phishing complaints are also on rise where customers’ money is misappropriated. Banks in India must voluntarily build cyber security mechanism and also implement the recommendations of RBI in this regard. Even better would be to enact a dedicated Internet banking law in India.
