Reasons For Failures Of E-Governance In India?

E-governance in India has by and large a failure. This is because of the poor policy decisions taken by Indian government. There is too much stress upon procurement as opposed to management. India has to accept that computerization of traditional governmental and public functions are not e-governance. We have to empower the citizens with the power of ICT.

Information and Communication Technology (ICT) has become an indispensable part of our daily life. It has the potential to streamline procedures, inculcate discipline among workforce, and bring transparency and accountability and reduction of costs. The benefits are tremendous provided we have the will, insight and knowledge to use it.

E-governance in India is in its infancy stage. The National E-Governance Plan (NEGP) is the umbrella under which all e-governance initiatives are taking place. However, there are very few successful and completed e-governance initiatives like MCA21 in India. Whether it is e-courts, e-readiness, legal enablement of ICT systems, e-gazette, e-commerce etc none are even close to success. So where lies the problem?

Firstly, there seems to be lack of insight among the policy-makers. The ICT polices and strategies of India are not covering the e-governance aspects at the national level. No political party ever considers e-governance as an important part of their political agenda before elections. Even commodities like onion and potatoes find place in national debates but not e-governance.

Secondly, there is too much stress upon procurement as opposed to management. India has to accept that computeristion of traditional governmental and public functions are not e-governance. We have to empower the citizens with the power of ICT. We have to make the governmental services user-friendly as well as productive and easy.

Thirdly, there is lack of transparency in governmental dealing and in the absence of the same e-governance is just paperwork. In India, we have the Right to Information Act, 2005 but the same has been a failure in India. The public information officers keep on denying the relevant information on flimsy grounds.

In exceptional cases, citizens may get some information but by and large very few people get the information.

Fourthly, accountability among governmental officers is missing. There is no mechanism through which we can punish a wrong doer for his violations and negligence. This results in a casual attitude towards public good and e-governance. If we fix accountability and time-bound progress requirements then a lot of problems can be solved.

Fifthly, public participation in both policy making and governmental decisions is missing. If we get the opinion of those who are somehow surviving at the grassroots level we can solve the majority of our problems. However, the fact is that grassroots level problems are never solved.

The induction of information technology into governance, especially at the rural level, is not an easy task due to unstructured nature of rural development, low literacy levels and reluctance to adopt information technology. Regional disparities which were already glaring in poverty, employment generation, literacy are widening further. E-governance will be successful only if we start to undertake due efforts to implement it in all blocks and districts and spread it to the grass root level.

Being the largest democratic country, India must show an example to other in this context. But in last many years we have not seen the efficiency of public servants, who are supposed to be the some of the best brain of India. For attaining developed status our public service system must work in a better way. Citizen must participate in various activities, if we really want to see India as a developed nation. Public service must be strengthened in India in true spirit, if we want to become to become a developed nation in near future.

Digital Preservation In India Needs Reforms

Digital Preservation (DP) in India has not received the attention that it deserves. There is neither a regulatory framework for the same nor is it pursued with any seriousness under the national e-governance plan (NEGP) of the department of information technology (DIT), India. In the absence of ICT policy of India, digital preservation has still to cover a long gap.

The only solace is that a national digital preservation programme (NDPP) of India has been launched by Indian government. However, the NDPP seems to have stagnated with no development happening in this regard.

The DP initiatives of India are facing many road blocks that are preventing them from materialising in India. For instance, intellectual property rights (IPRs) are commonly found conflicting with DP initiatives. Further, with the rapid advancement of technology day by day, old applications and methods are becoming obsolete. We need to upgrade them from time to time. We also need to change form of various IPRs protected works from one form to another. This sometimes results in IPRs violations.

In short, IPRs issues in the digital era and cyber space are difficult to manage and we need both good policies and laws to manage the same effectively.

According to Praveen Dalal, advocate Supreme Court of India and leading cyber law expert of India, "DP issues would become more complicated with the enactment of laws like Digital Millennium Copyright Act, 1998 (DMCA). Efforts are in the pipeline for adoption of an efficient Digital Rights Management (DRM) system in India. This seems to be a step in the direction of protecting fast-growing Indian digital entertainment and media industry. However, in the absence of good ICT Policy and effective legal framework, these initiatives may not produce the desired results, suggests Dalal.

The stagnation of the NDPP cannot be removed till the government of India takes some active steps in the direction of utilising the services of experts who are familiar with this aspect. Till now no such serious efforts have been undertaken by Indian government.

National E-Governance Plan Of India Has Failed

E-governance in India is ailing despite all glorious and false media propaganda. The chief parameter of the success of any e-governance plan is to analyse its e-infrastructure achievements. In India, e-infrastructure is in real mess.

Despite so many years and crores of public money, India has still to enact a versatile and robust ICT policy. In the absence of an ICT policy of India, the e-governance initiatives of India have failed to materialise.

It is in this background we have to analyse the role played by the department of information technology (DIT), India. Although DIT has formulated the national e-governance plan yet it would be more prudent to call it no e-governance plan of India (NEGP). This is because the common man and grass root level consumers have not been benefited at all by the e-governance initiatives of India.

Of course, we have some good achievements like MCA 21 as well. But by and larger, e-governance in India has failed to materialise. Corruption, lack of transparency and accountability, lack of time bound results, lack of progress analysis and punishments for deviations, etc are some of the reasons why we have no e-governance success in India.

It is highly unfortunate that the prime minister’s office (PMO) has no control over DIT in general and minister A. Raja in particular. The PMO could have played a better role by keeping a close vigil at the initiatives of DIT but it preferred to keep a mum and turn a blind eye towards all sorts of incompetencies, corruption and scams.

What Failed E-Governance In India

E-governance in India has become a source of corruption rather than removing corruption and bringing transparency. Various e-governance projects in India have been achieved on papers alone without any transparency and accountability for the hard earned public money wastage.

E-governance in India has by and large a flop show. There are many factors that led to the poor performance of the e-governance in India. The major among them are lack of planning, omnipresent corruption in governmental offices, lack of accountability, misleading policies, etc. Further, e-governance in India has never been considered a part of good governance.

E-governance is beyond the scope of e-government. While e-government is defined as a mere delivery of government services and information to the public using electronic means, e-governance allows direct participation of constituents in government activities.

E-governance is not just about government web site and e-mail. It is not just about service delivery over the Internet. It is not just about digital access to government information or electronic payments. It will change how citizens relate to governments as much as it changes how citizens relate to each other. It will bring forth new concepts of citizenship, both in terms of needs and responsibilities.

E-governance will allow citizens to communicate with government, participate in the governments' policy-making and citizens to communicate each other. The e-governance will truly allow citizens to participate in the government decision-making process, reflect their true needs and welfare by utilizing e-government as a tool.

However, e-governance in India has been a complete failure. There is too much stress upon procurement as opposed to management. India has to accept that computerisation of traditional governmental and public functions are not e-governance. We have to empower the citizens with the power of information and communication technology (ICT).

ICT has become an indispensable part of our daily life. It has the potential to streamline procedures, inculcate discipline among workforce, and bring transparency and accountability and reduction of costs. The benefits are tremendous provided we have the will, insight and knowledge to use it.

E-governance in India is in its infancy stage. The National E-Governance Plan (NEGP) is the umbrella under which all e-governance initiatives are taking place. However, there are very few successful and completed e-governance initiatives like MCA21 in India. Whether it is e-courts, e-readiness, legal enablement of ICT systems, e-gazette, e-commerce etc none are even close to success. So where lies the problem?

Firstly, there seems to be lack of insight among the policy-makers. The ICT polices and strategies of India are not covering the e-governance aspects at the national level. No political party ever considers e-governance as an important part of their political agenda before elections. Even commodities like onion and potatoes find place in national debates but not e-governance.

Secondly, there is too much stress upon procurement as opposed to management. India has to accept that computerization of traditional governmental and public functions is not e-governance. We have to empower the citizens with the power of ICT. We have to make the governmental services user-friendly as well as productive and easy.

Thirdly, there is lack of transparency in governmental dealing and in the absence of the same e-governance is just paperwork. In India, we have the Right to Information Act, 2005 but the same has been a failure in India. The public information officers keep on denying the relevant information on flimsy grounds. In exceptional cases, citizens may get some information but by and large very few people get the information.

Fourthly, accountability among governmental officers is missing. There is no mechanism through which we can punish a wrong doer for his violations and negligence. This results in a casual attitude towards public good and e-governance. If we fix accountability and time-bound progress requirements then a lot of problems can be solved.

Fifthly, public participation in both policy making and governmental decisions is missing. If we get the opinion of those who are somehow surviving at the grassroots level we can solve the majority of our problems. However, the fact is that grassroots level problems are never solved.

E-governance will be successful only if we start to undertake due efforts to implement it in all blocks and districts and spread it to the grass root level. Being the largest democratic country, India must show an example to other in this context.

But in last many years we have not seen the efficiency of public servants, who are supposed to be the some of the best brain of India. For attaining developed status our public service system must work in a better way. Citizen must participate in various activities, if we really want to see India as a developed nation. Public service must be strengthened in India in true spirit, if we want to become to become a developed nation in near future.

E-Courts Project Failed In India

E-Courts have absolutely failed in India. It is clear that whatever initiatives taken in this regard in India, the same is attributable to private persons and institutions like Perry4Law. The Government of India (GOI) has absolutely failed to achieve the task of establishment of e-courts in India.

The lack of “political will” in India to successfully complete e-courts project in general and other mission mode projects (MMP) under the National E-Governance Plan (NEGP) in particular is really frustrating. The plight of e-governance in India is well known. However, other nations are trying their level best to ensure smooth and hassle free judicial systems.

For instance, the Malaysian government is considering amending laws to allow the e-filing of court documents as part of efforts to encourage a more efficient justice system. At present, the hard copies of documents are needed under the Rules of the High Court to file the various applications in court cases. A proposal has been given to change the law to allow also for the filing of digital copies via e-filing.

If we look at the Indian position, the situation is really frustrating. We do not have even the basic cyber law forget about a law for ensuring smooth e-filing in India. The government of India also committed a blunder by “pushing” a criminal friendly and weak Information Technology Amendment Act, 2008 that has further made the position worst.

The role of Parliament is to enact just, reasonable and growth oriented laws and not to retard the development through oppressive and redundant laws. With the Indian Congress government at the center, we can hope that it would rectify the mistake that it committed during the December 2008 Parliament session.

SOURCE: ITVOIR